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In this course, the student will use the 16 Hr Direct Care Study Guide to prepare for the exam at the end of the lecture. A certificate will be awarded upon completion of exam.

16-hr Direct Care Staff Training Course will cover the following items:

  1. Environmental Emergency/Safety Procedures
  2. Recognizing and Responding to Emergencies/Detecting Signs of Illness 
  3. Human and Civil Rights (Customer’s Rights)
  4. Incident Documentation and Reporting/Reporting Critical Incidents
  5. Infection Control and Universal Precautions
  6. Documentation of Services 
  7. Implementing Service Plans/Skills Required for Client’s Needs
  8. Confidentiality and HIPPA of 1996
  9. Management of Aggressive Behavior
  10. Staff Ethics
  11. Scald Prevention


Course Curriculum

  16hr Direct Care Training
Available in days
days after you enroll

Hi, we're the DLP Team!


We are the Distance Learning Program Team at PHCS. We have personally curated these courses for a full and immersive learning experience. With a light design, it places all the essentials upfront without any fluff. Feel free to comment and give feedback. Our goal is give you all the tools to become to the most successful healthcare professional possible!